Account Forms/Terms

PRICES & QUOTATIONS

These are current at the time of going to press but are subject to alteration without notice. All goods are invoiced at prices and VAT charged at rates ruling on the date of dispatch.  All payment queries must be sent in writing on or before 14 days from the date of the invoice, any queries after this date will be deemed invalid.

PAYMENT TERMS 
Payment terms are 30 days from end of month following date of invoice. We reserve the right to charge interest on overdue accounts at the rate of 2 % above the prevailing minimum Bank of England lending rate.

LATE PAYMENTS
The company reserves the right to charge 7% of the total balance of the account if it is passed over to a debt collection agency for recovery. 

OPENING ACCOUNTS 
Customers wishing to open a credit account are requested to furnish one Banker’s reference & two trade references. Where no credit account has been opened terms are strictly cash with order.

CARRIAGE 
Delivery charges are not normally made for orders over £100 but we reserve the right to charge on deliveries outside our usual delivery area. Where goods are specially ordered and a carriage charge incurred by us, we reserve the right to pass on this charge. No claims for mistakes, damages, shortages or transit breakages can be accepted unless carriers are informed within the time prescribed and ourselves in writing within three days of delivery. Goods received damaged should be signed for as "Damaged". Claims for non-delivery cannot be accepted unless an advice is received in writing within 3 days of invoice date. Customers agree to indemnify us from all losses resulting from their failure to comply with these regulations.

GUARANTEE 
The customer hereby acknowledges and agrees that he shall have satisfied himself before entering into a contract as to the capacity, quality, effectiveness and performance of the Goods and their fitness for purpose and suitability for the purpose for which they are to be used.  Warrantees provided reflect those offered by the original manufacturer of the Goods.

LIABILITY 
No liability for any consequential loss or damage arising from goods supplied by us or late delivery of goods supplied by us can be accepted. This clause does not and will not affect any statutory rights.

RETURNS 
Goods may not be returned without our prior agreement. Goods returned with our prior agreement must be consigned to the dispatching branch Carriage Paid and accompanied by Packing Note stating our original invoice number. We reserved the right to levy a handling charge. Products that have been invoiced will only be credited in full if returned to the dispatching branch, carriage paid within 14 days of our invoice, in good condition.  A valid goods return note must be obtained for returned goods.

ORDERS 
We reserve the right to: (I) refuse to accept an order. (2) cancel an order. (3) suspend deliveries against an order. (4) refuse cancellation of an order, at any time, without explanation. No variation of an order will be recognised unless otherwise agreed by us in writing. Written confirmation of telephoned orders must be received by us within 3 days of the telephone call and should be clearly marked as such to avoid duplication of orders, which will result in additional charges to the customer.

DELIVERY 
The company does not accept liability for non-or late delivery. In the case of an order for delivery by installments in accordance with scheduled delivery dates, each installment shall be paid for in accordance with our settlement terms as a condition precedent to further deliveries. We reserve the right to refuse unexpected installments at any time. All delivery queries must be sent in writing on or before 14 days from the date of the invoice, any queries after this date will be deemed invalid.

RISK AND PROPERTY 
(a) Goods in any order or installment of order remain, with all legal and beneficial or equitable interest, our property until we receive payment in full of all sums owed to us by the customer on any account whatsoever, or until they are delivered whichever is the later. 
(b) The customer, in accepting delivery of any goods before payment is thereby deemed irrevocably to authorise us to repossess any or all such goods when and if payment is not made in accordance with these terms of business, or at any time if the customer commits any act which, if committed by an individual, would amount to an act of bankruptcy. The customer hereby grants to us full and irrevocable authority to repossess and to enter the customer's premises during normal business hours causing no unnecessary damage, to effect repossession. 
(c) If any goods are sold by the customer before all sums owing to us by the customer on any account whatsoever have been paid in full, the customer shall be deemed to be acting on such sale as our agent and shall receive the proceeds of sale as such and shall immediately pay the entire proceeds of sale into a bank account and shall hold the said moneys upon an immediate trust to pay the same to us to satisfy all such sums owing and the customer shall not mix such proceeds with any moneys other that the proceeds of sale of our goods. 
(d) Notwithstanding the foregoing, the risk in goods passes to the customer upon delivery of them to the customer his representative and the customer agrees, at its expense, to insure that such goods thereupon against theft and fire and comprehensive risks. 
(e) At our sole discretion we may, by notice, pass the property in and the ownership of any goods to the customer at any time at or after delivery even though sums may remain owing to us by the customer but without prejudice to any remedies available to us hereunder

LAW 
The contract and these terms of business shall be subject to a construed in accordance with English Law

PRICE MATCH
CLE will always try to match any other UK authorised online retailers quote.
If you've seen a product advertised cheaper from a UK authorised online retailer let us know! We'll do our best to match that price. Simply click the logo on the on the page of the product you are interested in and fill in the form. This offer does not apply to prices you have been quoted for second hand or used goods, product from auction sites, or specially discounted goods. Proof of offers may be required. The price promise does not apply to sales once they have been placed. Prices must have been advertised/quoted within the past 30 days and apply to instock items.

CANCELLATION POLICY

Customers are able to cancel any order within 48Hrs of placing it. If the goods have been despatched by this time they must be returned in original unused condition at the customers own expense.